Website Privacy Statement

This page explains how this site, which is managed by HORSTEAD CENTRE, uses any information you give to us, and the ways in which we protect your privacy.

Cookies

We use cookies on this website. Cookies are small text files that are placed on your computer or mobile device by the websites that you visit. They are widely used in order to make websites work, or work more efficiently, or enhance the user experience, as well as to provide information to the owners of the site (ie for making customer-focused improvements to the site).

The law that applies to how cookies are used for storing information on your equipment (such as your computer or mobile device) changes on 25 May 2018. In general, you must provide specific, informed consent to the use of cookies or comparable tracking technology. However, under Recital 66 of the GDPR where cookies are strictly necessary for the legitimate purpose of enabling the use of a specific service that you have requested then your consent to processing may be expressed by using the appropriate settings of a browser or other application.

So we will now provide you with clear information about how our site uses cookies, and how to disable them if you wish.

We use cookies on the HORSTEAD CENTRE website for collecting website usage data (via Google Analytics). Any information we collect via these cookies is used anonymously simply to improve and enhance your experience of our website. We will not use the information to identify individuals or share it with anyone else.

Most browsers allow you to refuse to accept cookies. This may, however, have a negative impact upon the usability of many websites, and may prevent you from accessing some services available on this website.

To find out more about cookies, including how to see what cookies have been set on your computer or mobile device, and how to manage and delete them, visit  www.allaboutcookies.org.

Summary

The law now requires that we need a visitor's consent to accept certain types of cookies from this site. By using this website you agree that we can place cookies on your computer unless you change your browser settings. We believe there is no reason for any concern over any of the cookies used on our website; however certain users may have privacy concerns or consider some cookies to be intrusive. Below we outline what cookies we use and why, to help you make an informed choice.

First-party cookies (created by ourselves):

  • None

Third-party cookies (created by others):

  • Google Analytics (to record statistics such as how many people visit our website and which pages they visited)
  • Google Custom Search (to provide a convenient site search function across the website)

Controlling and Blocking Cookies

We do not use cookies to collect personally identifiable information about you. However, if you wish to block cookies from this website (or any other), you can do so by modifying your browser settings. Your browser's Help function should advise you on how to do this. If you would like more information on how to do this for your specific browser, please visit www.aboutcookies.org

If you use your browser settings to block all cookies, then certain parts of our site may not function correctly.

Data Protection

Under the General Data Protection Regulations 2018 , we have a legal duty to protect any personally identifiable information we collect from you. We do not pass on your details to any third party unless you give us permission or if HORSTEAD CENTRE is legally obliged to do so. Our website contains a copy of the HORSTEAD CENTRE Data Protection Policy.

Data Protection Officer

HORSTEAD CENTRE appoints a Data Protection Officer who coordinates Data Protection across the Trust and can be contacted by writing to the HORSTEAD CENTRE Manager at: Horstead Centre, Old Rectory, Rectory Road, Horstead, Norwich, NR12 7EP or by telephoning 01603 737215

What information do we collect?

If you are a user with general public and anonymous access the HORSTEAD CENTRE website does not store or capture personal information, but merely logs the user's IP address that is automatically recognised by the web server. The IP address is considered personal information so it will not be used for profiling or marketing purposes without gaining informed consent from you.

We do not use cookies for collecting user information and we will not collect any information about you except that required for system administration of our web server.

We collect information from visitors to the HORSTEAD CENTRE website in the following way:

• Requests for information or services via email and online form

Contacting us

You can ask for information or request services in 5 ways: by requests and questions sent by an online form, e-mail, phone, post or in person. You can make comments and give us your feedback in the same way.

If you send an e-mail or complete a form on the website asking for information or a service, or sending a comment that requires a response, it will be passed to the appropriate department who will respond to you. We do not pass on your details to any third party unless you give us permission or if the Trust is legally obliged to do so.

Storage Limitation

After we have replied to you, we will keep a record of your message for no longer than is necessary for the purposes for which the personal data is processed. Therefore, unless the personal data contained in the message is being processed solely for archiving purposes in the public interest (e.g. safeguarding a child or a health and safety issue) the message will be deleted immediately upon the resolution of your enquiry or request for information.

Site usage information - Log files

Log files allow the owners of a website to record visitors' use of the site and put together log file information in order to make changes to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information or information about which other sites you have visited. Currently the HORSTEAD CENTRE website does not use log files.

What happens when I click on a link to another site?

The HORSTEAD CENTRE website contains links to other academy websites and external organisations. This privacy policy applies only to our site, so you should always take care when you are moving to another site and read the privacy statement of any site, which collects personal information. HORSTEAD CENTRE accepts no responsibility or liability for these sites.

Access to your information and contacting HORSTEAD CENTRE.

If you wish to see our records of any correspondence you have sent to us, or if you have a query or complaint about this privacy policy or about the site, you can contact us by e-mail, phone or regular mail:

E-mail: Josie Barnett  josie.barnett@horsteadcentre.org.uk or by writing to: Horstead Centre, Old Rectory, Rectory Road, Horstead, Norwich, NR12 7EP

If this privacy statement changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.